Capture Customer Experience, Build Rich Profiles & Optimize App Ratings

Create micro-surveys in just minutes by selecting from a variety of question types. Capabilities include image-based questions, support for conditional surveys, multiple languages, and more. Use this module to:

• Capture in the moment customer experience — Craft highly personalized surveys and gather feedback from your users at crucial points in their journey.
• Build rich customer profiles — Capture attitudes, preferences, and other psychographic information and build rich customer profiles using this feedback to enable hyper-personalized experiences.
• Make your customers participate in your product roadmap definition — Empower your customers to take part in defining your product roadmap, allowing you to build features that align with their interests and preferences.
• Capture Net Promoter Score (NPS) — Capture Net Promoter Scores through contextual surveys to measure customer loyalty and satisfaction to improve your product.