Intelligent customer lifecycle management


Personalize Digital Journeys. Increase Revenues.

CASE STUDIES
SOME OF OUR CLIENTS

Intelligent customer life-cycle
management


Customer Lifecycle Management is the practice of looking at every part of the business from the perspective of customers and consciously designing the best experience for them at every key point along their journey. Personalised and adaptive across all digital touchpoints.

Identify where do you stand on the customer life-cycle maturity axis.

Evaluate me
Customer lifecycle Maturity Axis

Complete Customer life-cycle
management

ACQUIRE & ANALYZE

Analyze individual customer and cohorts from acquisition to churn.

Personalise onboarding with targeted tutorials, dynamic launch screens and coaching tips.

SYSTEMATICALLY ONBOARD
CONTINUOUSLY ENGAGE

Choose from an array of engagement tools like in- app messages, polls, quizzes, push and email, badges and leaderboards.

A/B test these experiences combining content, segments, scheduling and frequency.

RETAIN TO MONETIZE
OFFERINGS
Engagement Assessment

Take an Engagement assessment test and check where you rank according to the industry benchmarks.
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Customer Experience 2.0

Use our team of consultants to give a fresh take at redesigning your overall customer experience.
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Data Analytics

An expert data science team that helps you read your data correctly and provides you actionable insights to improve your key metrics.
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Campaign Management

Upshot’s team of designers and campaign managers will help you execute all your engagement initiatives like never before.
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CLIENT TESTIMONIALS